Kind vs. Wicked Problems (Microcredential)

This module explores the differences between kind problems, which often have clearer structures and solutions, and wicked problems, which involve uncertainty, interconnected factors, and competing perspectives. Through practical exercises and reflection, participants will learn to assess complex challenges, choose appropriate approaches, and respond more effectively when outcomes are difficult to predict. 

What you will learn: 

• Key differences between kind and wicked problems. 
• Approaches suited to different types of problems and levels of complexity. 
• Frameworks for assessing and classifying real-world challenges. 
• Recognition of uncertainty, unclear feedback, and unpredictable outcomes. 
• Reflection on personal responses and decision-making in complex situations. 

Follow the ‘go to course’ and sign up!